Privacy Policy
We take the privacy of all users of this Website seriously. This
Privacy Policy sets out the data processing practices carried out
through your use of this Website and any other electronic
communications networks provided by the H.J. Heinz Company Limited
("Heinz"). You should read it in conjunction with the Terms (as
defined above), of which this Privacy Policy forms part. If you
have any requests concerning your personal information or any
queries with regard to this Privacy Policy, please contact the Data
Protection Officer at careline-team@heinz-careline.co.uk
or at H.J. Heinz Company Limited, South Building, Hayes Park,
Hayes, Middlesex UB4 8AL.
Information collected
We collect personal information from visitors to this Website
through the use of online forms and surveys every time you e-mail
us your details when you enter prize draws and competitions or
you volunteer to take part in any advertising campaigns This
information will include details such as your name, your address,
your e-mail address and some other optional information about
yourself. We may also collect information about your purchases of
our products via the coupons you redeem from time to time. We may
also automatically collect additional information about your visit
to this Website. See "Use Of Cookies" below for more
details.
How do we use your personal information?
Any personal information relating to you will be used by us in
accordance with current data protection legislation and this
Privacy Policy. We process personal information collected via this
Website for the purposes of registering you online, providing and
personalising our services, dealing with your inquiries and
requests, administering membership records, carrying out market
research campaigns and providing you with information about infant
feeding and the products we market.
We may use your personal information for administrative purposes
and future enhancing of the Website to meet your needs as well as
for advertising, marketing and promotional purposes for which we
may contact you by email, telephone, post and SMS.
From time to time, we may ask you for data of a sensitive personal
nature, such as data relating to your and your baby's dietary
preferences and personal health. By providing us with such
information, you consent to the processing of such sensitive
data.
If you object to the use of your data in any of the ways we have
detailed in this Privacy Policy and/or you object to us contacting
you by the methods referred to above, then please contact the Data
Protection Officer at careline-team@heinz-careline.co.uk
or write to H.J. Heinz Company Limited, South Building, Hayes Park,
Hayes, Middlesex UB4 8AL.
Use of cookies
When you visit this Website, we may send you a cookie. A cookie is
a small file sent by a web server to a web browser which enables
the server to collect information from the web browser.
We may use cookies to help us to recognise you when you next
visit this Website so that (where required by law) you do not have
to accept a disclaimer each time you access certain sections of
this Website. Cookies may also be used to note the pages that you
visit. This will allow us to enhance your experience of this
Website and present you with a personalised version of this
Website. We may also use cookies to compile anonymous statistics
about your browsing patterns and to build up a demographic profile.
Should we use cookies in this way, you will not be personally
identified and any information collected will only be used in
aggregate form for reporting purposes.
You are not obliged to accept any cookies and most browsers
allow you to decline the acceptance of cookies. Please note that if
you do so, you will (where required by law) have to accept a
disclaimer before accessing certain sections of this Website.
If you want to know how to do this, please look at the Help
menu on your browser or contact your system administrator. Please
note that if you disable any cookies, certain services or pages on
this Website may not be available to you.
Disclosures
We will only disclose personal information to other companies
within our group of companies and to any successors in title to our
business and to suppliers we engage to process data on our behalf
but only for the purposes described in this Privacy Policy. Our
group companies include H.J. Heinz Company Limited, H.J. Heinz
Frozen & Chilled Foods Limited, Heinz Single Service Limited,
HP Foods Limited and Lea & Perrins Limited.. A variety of
brands are marketed by these companies including Farley's, Heinz
Breakfast, Heinz Cook At Home, Heinz Mum's Own Recipe and Heinz
Taste of Home.
We will not disclose your personal information to any other
third parties, though we reserve the right to disclose your
personal information to government bodies and law enforcement
agencies (once we are reasonably satisfied as to the circumstances
surrounding the request), to third party companies to help us
operate our systems properly and to protect our users and
ourselves.
We may also use and disclose information in aggregate (so that no
individuals are personally identified) for strategic development
purposes.
Other websites
Our Website may contain links to other websites which are outside
our control and are not covered by this Privacy Policy. If you
access other sites using the links provided, the operators of these
sites may collect personal information from you, which will be used
by them in accordance with their respective privacy policies, which
may differ from ours. We are not responsible for the privacy or
data collection practices of these websites and we would encourage
you to read all applicable terms, conditions and privacy statements
when accessing these websites.
Prize Draws and Competitions
From time to time, where permissible we may run prize draws and
competitions on this Website and we may also contact you to let you
know that such prize draws and competitions are available to enter.
Entry to these prize draws and competitions is entirely voluntary
and you are under no obligation to enter. Should you choose to
enter, we recommend that you read and print out the terms and
conditions of the prize draw or competition in question, as these
may include additional information about how we may use your data
in relation to that particular prize draw or competition. Should
you choose to enter, you may rest assured that we will treat any
personal information that you provide to us with the same high
standards as all other personal information.
Promotional Activities
From time to time, you may volunteer to take part in a
promotional campaign ("Campaign") as part of which images or you
and your baby and your names may be featured. Such Campaign may
involve the uploading of personal information onto a protected area
of the website in which case you expressly acknowledge and
agree that:
(i) Heinz may process and retain your personal data for
use strictly in relation to the Campaign; and
(ii) any personal data you provide will only be used by
Heinz and, to the extent necessary, the creative agencies appointed
by Heinz to work on the Campaign solely for the production of
the advertising and promotional materials (the "Materials")
associated with the Campaign and any such personal data will not be
sold or made available to third parties without your permission;
and
(iii) Heinz, its affiliate companies and the creative
agencies associated with the Campaign will take all reasonable
steps to protect your personal data including holding such data
within a protected area of its system accessible only by nominated
Heinz employees and creative agency personnel.
Surveys
We are always looking to improve the quality of the informational
and education information available on this Website. To do
this, we may from time to time contact you to solicit your opinions
and views. Your participation in these surveys is wholly voluntary.
Should you choose to participate, you may rest assured that we will
treat any personal information that you provide to us with the same
standards as all other personal information.
Tell a Friend Opportunities
From time to time we may invite you to submit personal information
about your friends and family who you believe may be interested in
the information provided on this Website and our products and
services. You should only submit such information to us once you
have obtained the prior consent of the individuals concerned to
make the disclosures in question.
Access Right
You have the right to ask for a copy of the personal data that we
hold about you (for which we may charge a small fee) and to correct
any inaccuracies. To obtain a copy of the personal information we
hold about you, please contact the Data Protection Officer at
careline-team@heinz-careline.co.uk or at H.J. Heinz Company
Limited, South Building, Hayes Park, Hayes, Middlesex UB4 8AL.
Transfers of your data overseas
Given that the Internet is a global medium, using the Internet to
collect and process personal data necessarily involves the
transmission of data to countries within and outside of the
European Economic Area. Therefore, by using this Website and
providing us with your personal information, you consent to the
transfer of your personal information for the purposes detailed
above to countries which may not have the same level of protection
for personal data as the UK.
Notification of changes
From time to time, we may update this Privacy Policy. Should this
happen, we will detail the changes on this web page. Please check
here regularly for any updates to this Privacy Policy.
Miscellaneous
To ensure that we follow your instructions correctly and to
improve our service to you through the training of our staff, we
may monitor telephone calls between you and us.
Data protection information
You can obtain information about the UK's data protection regime
by visiting the Information Commissioner's website athttp://www.ico.gov.uk
H.J. Heinz Company Limited (Company No. 147624 , VAT no.
645027255) registered in England , registered office address at
South Building, Hayes Park, Hayes, Middlesex, UB4 8AL
© 2010 H.J. Heinz Company Limited. All Rights Reserved
Information on website is only intended for use by residents of
the UK.