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Terms and conditions
Terms and conditions
Thank you for visiting
(the "Website"). Please read the following information carefully:
). If you do not agree to abide by these Terms, you should not use this section of the website.
For clarity, in these Terms references to "we", "us", "our" and "ourselves" are references to the H.J. Heinz Foods UK Limited or the Kraft Heinz Group of companies.
Unless otherwise specified, the materials on this website are directed solely at users who access this website from the United Kingdom and who have specifically accepted these Terms and requested the information contained in this website for informational purposes. We make no representation that any information contained on this website is relevant or appropriate in any other territories. We make no representation that any product referred to on this website is available in any territory outside the United Kingdom and accept no responsibility for any reliance placed upon this information.
This website is provided as a convenient educational and informational resource for parents on issues related to parenthood, maternal and infant health, nutrition and well-being. However, health issues and the rate and manner of child development will always differ according to the individual baby. You should not rely on the information included on this website and should always consult your doctor or health professional in the event that you require specific advice in relation to any health, child development issues including those relating to diet, allergies and weaning. You must not use the information on this website for diagnostic or treatment purposes.
5.1 Heinz Baby Content
All material including text, images, graphics, audio/visual or other materials on this website created by us (collectively "Heinz Baby Content") remains the property of us or our affiliate companies and is subject to copyright. All trademarks, names, logos and other intellectual property in the Heinz Baby Content are also owned by us or our affiliate companies. You may browse this site for informational and educational purposes. Any modification, transmission, hiring, copying (other than for non-commercial personal use) reusing or otherwise using the content of this website for public or commercial purposes is strictly prohibited.
5.2 User Generated Content
5.2.1 We do not claim any proprietary rights in any text, images, graphics, audio/visual or other materials on this website created by you (collectively "User Generated Content") which is submitted, displayed or posted on any section of the website. You shall retain ownership of the User Generated Content subject to you waiving any moral rights which may exist in the User Generated Content and granting Heinz a royalty-free, non-exclusive licence (the "Licence") to upload, store, use, modify, display, copy and distribute such User Generated Content solely in connection with the operation of this website and promotion of the Heinz Baby products in any media, either now in existence or which may be created in future, within the United Kingdom and Republic of Ireland.
5.2.2 In respect of any User Generated Content submitted, displayed or posted on or transmitted from this website you represent and warrant that:
(i) you are the creator or authorised user of any such User Generated Content; and
(ii) you are solely responsible for the User Generated Content that you submit, upload, post, display, or transmit on or from this website; and
(ii) the submission, display, posting or transmission of the User Generated Content does not breach any applicable laws within the United Kingdom or elsewhere including but not limited to data protection and privacy laws, intellectual property rights, any relevant laws governing the uploading, storage, use and transmission of such User Generated Content in electronic or any other media; and
(iii) in respect of any User Generated Content containing an image in which any child under the age of 18 appears, you are either the parent or legal guardian of the child or have obtained the prior written consent of the child's parent or legal guardian to submit, upload, post, display or transmit that image on or from this website.
5.2.3 Monitoring Content
Although under no obligation to do so, we may from time to time monitor or review the content of any discussions, bulletin boards, chat rooms, tweets, images, photographs and any other communications or materials uploaded onto and/or sent via this website. We accept no responsibility for any error, omission, inaccuracy, falsehood, libel, slander, profanity, pornographic text or images contained in, uploaded onto or communicated via this website and any user content or comments do not necessarily represent our opinions.
5.2.4 Objectionable Content
(i) We’d like you to help us keep this website a fun and friendly place for the whole family, so occasionally we may need to remove certain posts if they don’t meet certain requirements. We therefore reserve the right to remove any content that may be considered to be inappropriate. If you become aware of any content contained in, uploaded onto or communicated via this website that is prohibited as set out in Clause 5.3, violates any other Terms, or is in your opinion offensive, please click on the "Contact Us" link on the Home Page of this website and provide us with full details of the inappropriate content. If on review of your complaint, we agree that the content is inappropriate Heinz will have it removed from this website within 2 working days.
(ii) We may refuse to upload, store, post, display, provide access to or transmit any User Generated Content which we at our sole discretion deem inappropriate, objectionable, offensive, illegal or which in any way harms or may harm the reputation of us or the personal safety of any person (regardless of their age). We assume no responsibility for checking any content which may later be found to be inappropriate, objectionable, offensive, or illegal.
5.3 Prohibited Content
The following is a list of content which is prohibited from being uploaded, stored, posted, displayed, accessed or transmitted on, in or from this website:
(i) any Inappropriate, objectionable, offensive, obscene or illegal User Generated Content;
(ii) any User Generated Content containing any pornographic materials, materials of a sexually suggestive manner or which exploit any person sexually or which contain a link to any adult website;
(iii) any User Generated Content which solicits or posts personal information in contravention of any data protection and privacy laws;
(iv) any User Generated Content which contains any audio-visual materials featuring photos or images of another person which you have posted without obtaining that person's consent (or if that person is not your child and is under 18 years of age, the consent or his/her parent or legal guardian) to upload onto this website;
(v) any User Generated Content which contains information which the user uploads knowing the same to be false or misleading or advocates illegal activity including but not limited to materials or conduct which is abusive, threatening, defamatory or libellous;
(vi) any User Generated Content which contains any unauthorised copy of a copyright work including but not limited to pirated audio-visual materials or which infringes any other third party intellectual property rights;
(viii) any User Generated Content which involves the transmission of unsolicited emails, junk mail or spam;
6. Third Party Sites
This website may include links to third party sites. We are not responsible for the content of those third party sites and you are advised to review the terms and conditions for use of those sites and any privacy policies before using those third party websites or submitting any personal information to them. Use of those third party websites is at your own risk.
7. Important Notice
Breast-feeding is best for your baby, and a healthy balanced diet is important for you when breast-feeding. A decision not to breast-feed can be difficult to reverse, whereas continuing to breast feed will maintain a healthy supply of milk. The introduction of partial bottle-feeding will reduce the supply of breast milk. An infant formula should be used on the advice of a doctor or healthcare professional, and the cost and any social implications of using an infant formula should be considered when deciding how to feed your baby. Inappropriate foods or feeding methods can be harmful to your baby's health. If an infant formula is used, all the preparation, storage and feeding instructions should be followed carefully, as this is important to your baby's health. Follow-on milks are not breast milk substitutes and are suitable for babies from 6 months, as part of a weaning diet.
Until they are six months old, your baby will get all the nourishment they need from milk. Current advice from the Department of Health is to breast feed exclusively for six months. At this point most babies will be ready to start taking solid food, but ask your GP or healthcare professional for advice if your baby was born prematurely.
Signs your baby is ready for weaning include:
- Showing an interest in what you are eating, or even reaching out for the food on your plate;
- Being less satisfied with milk, for example crying after a full milk feed;
- Demanding increased or more frequent feeds;
- Waking up hungry in the night when they were previously sleeping through.
Weaning before six months
- All babies are different and develop at different rates. Your baby may start to show signs they are ready for weaning earlier than six months. If this is the case and you think your baby may be ready to start solids, speak to your healthcare professional, who will be able to advise you. Babies under 17 weeks should not be given solid foods.
8. Limitations of Liability
8.1 Whilst we have worked diligently to provide accurate and complete information, we will not be liable to any person for any loss or damage which may arise directly or indirectly from the use of this website (or any inability to use it) or any of the information contained on this website if such loss or damage:
(i) is not reasonably foreseeable by you and us at the time you first access the website; or
(ii) amounts to any business or commercial loss; or
(iii) results from your use of the website other than in accordance with these Terms or the default of any party other than us; or
(iv) results from events outside of our reasonable control; or
(v) results from uploading of Prohibited Content; or
(vi) results from User Generated Content.
8.2 We cannot guarantee that this website will be available to you at any time and we accept no responsibility to you if it is unavailable from time to time. This website and the information and material which it contains are subject to change without notice. Access to all or part of the website may be suspended without notice.
8.3 Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence or for fraud.
You agree to indemnify and hold us, our subsidiaries and affiliates and their respective owners, officers, managers, members, agents and employees harmless from any loss, liability, claim or demand including reasonable attorneys' fees made by any third party due to or arising out of any use of this website in breach of the Terms or, in relation to any User Generated Content, any breach of your representations and/or warranties or any applicable laws in the United Kingdom or elsewhere.
10. Data Transfer
10.1 You may choose to provide Heinz with information about yourself in the course of using this website. By doing so, you expressly consent to us using this data. You also consent to us transferring the data to our affiliate companies of throughout the world for such purposes. Any information collected in connection with your use of this website may be processed and stored in any country in which us, our affiliates, or subsidiaries maintain facilities. The information you provide will only be used by the Kraft Heinz group of companies and will not be sold to third parties. The information will not be used for any direct marketing or unsolicited communication unless you give us permission. We may also make use of the data for direct marketing purposes. It may also be used internally by us to assess the function of our websites and the needs of our customers.
10.2 Transfers of your Personal Information Overseas
Your personal information may be processed outside the European Economic Area in countries that do not have the same standards of protection for personal information as the UK. If your personal information is processed outside the European Economic Area, we will take steps to ensure that your personal information will be adequately protected as required by UK data protection law.
If you breach any of the above Terms, we shall (at our sole discretion) be entitled to prevent you accessing all or any part of this Website. Although we will try to notify of the reasons for taking any such action, we are under no obligation to do so.
In the event that you wish to unsubscribe from any marketing or promotional content at any time, please click on the "Unsubscribe" button on the relevant marketing or promotional page.
© H.J. Heinz Foods UK Limited. All Rights Reserved. Information on this website is only intended for use by residents of the UK
Terms and conditions